Privacy and Cookie Policy
Last updated: 7 August 2026
1. Who we are
This website, www.bowmanjack.com, is operated by Jack Bowman.
Digital products offered through the website are created and licensed by Jack Bowman unless the relevant product page states otherwise. Payments for digital products are received on behalf of Jack Bowman by BAY CUSTOM STUDIOS LIMITED through its Payhip account and connected Stripe and PayPal payment destinations.
BAY CUSTOM STUDIOS LIMITED does not operate www.bowmanjack.com, its contact enquiries or its mailing list. It receives and keeps the payment and accounting information required in its role as payment recipient.
Jack Bowman is a director of BAY CUSTOM STUDIOS LIMITED, a private limited company registered in England and Wales under company number 16058699.
For the purposes of applicable data protection law:
• Jack Bowman is the controller for website visits, contact enquiries, the Squarespace mailing list, digital-product fulfilment and product support; and
• BAY CUSTOM STUDIOS LIMITED is the controller for the payment and accounting information it receives and keeps as payment recipient.
In this policy, “we”, “us” and “our” refer to Jack Bowman or BAY CUSTOM STUDIOS LIMITED, as appropriate to the particular interaction described.
2. What this policy covers
This policy explains how personal information is collected and used when you:
• visit www.bowmanjack.com;
• submit an enquiry or communicate with us;
• join the mailing list;
• purchase or request support for a digital product;
• interact with translated pages, embedded media, analytics, advertising or other website features; or
• enter into or discuss a professional engagement with Jack Bowman.
Checkout and digital delivery are handled through Payhip. Payments are received on behalf of Jack Bowman by BAY CUSTOM STUDIOS LIMITED through its connected Stripe or PayPal account. Payhip, Stripe and PayPal also process personal information under their own privacy policies.
Payhip Privacy and Cookies Policy:
3. Information we collect
Information you provide directly
This may include:
• your name;
• your email address;
• your telephone number, if you choose to provide it;
• your artist, band, company or organisation;
• your location;
• the service you are interested in;
• project dates, deadlines and approximate budget;
• information included in an enquiry or other correspondence;
• links, files or materials you choose to share;
• your mailing-list choices; and
• information supplied when requesting product support, cancellation or a refund.
Contact-form submissions are handled through Squarespace and forwarded to contact@bowmanjack.com.
Please do not send sensitive personal information or confidential third-party material unless it is genuinely necessary and has been agreed in advance.
Purchase and transaction information
When you purchase through Payhip, Jack Bowman and BAY CUSTOM STUDIOS LIMITED may receive the information that Payhip makes available to the product creator and payment-account holder, as applicable to their respective roles. This may include:
• your name, where collected;
• your email address;
• the product purchased;
• the transaction date and value;
• order, tax, cancellation and refund information;
• country or location information required for tax or fraud-prevention purposes; and
• relevant download, licence or support information.
Payments are received through the connected Stripe or PayPal account, depending on the method selected at checkout. Complete payment-card details are handled by the payment provider and are not received or stored directly by Jack Bowman or BAY CUSTOM STUDIOS LIMITED.
Website and technical information
When you visit the website, Squarespace and enabled services may process technical information such as:
• your IP address;
• browser, operating-system and device information;
• pages visited, interactions and referral information;
• approximate location derived from an IP address;
• cookie or similar identifiers;
• language preference; and
• information about website performance and use.
Translation and security information
Weglot provides translated versions of the website and may process the technical and language-preference information needed to display the appropriate version.
Google reCAPTCHA may be used to protect forms from spam and abuse. It may process device, browser, network and interaction information for that security purpose.
Embedded media
Pages may contain media supplied by third parties, including YouTube and Spotify. When embedded content is loaded or used, the relevant provider may receive technical and interaction information and may use cookies or similar technologies under its own privacy policy.
Meta Pixel information
When Meta Pixel is enabled and you consent to the relevant advertising technologies, Meta may receive information about your interaction with the website. Depending on the page and action, this may include:
• pages, products or website events;
• product, basket or transaction-related information where a supported event occurs;
• browser, device and network information;
• IP address, cookie identifiers and referral information; and
• the date and time of an interaction.
Meta uses this information to provide advertising measurement, audience and advertising services and also processes it under its own privacy policy.
4. Why we use your information and our lawful bases
To respond to enquiries and discuss possible work
We use the information you provide to assess and respond to your enquiry, communicate about the project and take steps you request before entering into a contract.
Lawful basis: taking steps at your request before entering into a contract and, where applicable, our legitimate interest in responding to genuine enquiries.
To provide contracted services
We use relevant contact, project and administrative information to arrange and deliver work, communicate with clients, issue documents and manage the working relationship.
Lawful basis: performance of a contract.
To process and support digital-product orders
We use order and contact information to fulfil purchases, provide access, administer licences, respond to support requests, investigate delivery problems and administer cancellations or refunds where applicable.
Lawful basis: performance of a contract.
To keep legal, accounting and tax records
We retain relevant records where required to comply with accounting, tax, consumer, fraud-prevention and other legal obligations.
Lawful basis: compliance with a legal obligation.
To send mailing-list emails
If you actively subscribe, we use your email address to send occasional news, releases, behind-the-scenes updates and subscriber offers. You can unsubscribe at any time by using the link in an email or contacting us.
Lawful basis: consent.
Submitting an enquiry or purchasing a product does not automatically add you to the mailing list.
To operate, translate, secure and improve the website
We use limited technical information to deliver the website and its language versions, remember appropriate preferences, prevent spam and misuse, diagnose faults and understand general website performance.
Lawful basis: our legitimate interests in operating, securing and improving the website. Where consent is required for a cookie or similar technology, that technology will be used only in accordance with your choice.
To provide embedded media
We use embedded media so that visitors can view or listen to selected work. Depending on how the content is configured and the law that applies, the relevant technology is used either when you request the content or after you make the required cookie choice.
Lawful basis: our legitimate interest in presenting professional work and, where required, consent.
To measure advertising and build advertising audiences
If you consent to the relevant advertising technologies, Meta Pixel may be used to measure advertising performance, understand actions taken after an advertisement and create or reach advertising audiences.
Lawful basis: consent. You can refuse or withdraw that consent through the website’s cookie-preferences control.
Automated decision-making
We do not use personal information to make decisions based solely on automated processing that have legal or similarly significant effects on you.
When information is required
Fields marked as required on an enquiry form are needed so that we can receive and respond to the enquiry. Other enquiry fields, including the telephone-number field, are optional.
Payhip and the selected payment provider require certain contact, transaction and location information to process an order, supply the product, prevent fraud and meet applicable tax or legal obligations. If the required information is not provided, the order may not be completed or fulfilled.
Joining the mailing list is always optional.
5. Mailing-list choices
Joining the mailing list is optional. Marketing consent is kept separate from contact enquiries and purchases.
Every marketing email will include an unsubscribe method. If you unsubscribe, we may retain the minimum information needed to record and respect that choice.
We do not sell mailing-list information.
6. Cookies and similar technologies
Cookies are small files stored on a device. Similar technologies can store or access information on a device or recognise a browser or user interaction.
Essential and security technologies
Squarespace and security services may use technologies necessary to deliver the website, protect forms and sessions, prevent fraud or misuse, balance website traffic and remember privacy choices. Google reCAPTCHA may be used as part of the website’s form security.
Functional and language-preference technologies
Weglot may use a preference technology to remember the language selected by a visitor and display the appropriate translated version.
Analytics and performance technologies
Squarespace Analytics may help us understand general website use, including which pages are viewed and how visitors reach the website. Non-essential analytics technologies are used only where permitted by law and in accordance with the visitor’s cookie choice.
Embedded-media technologies
YouTube, Spotify and other media providers may use cookies or similar technologies when their embedded content is loaded or played. These providers may connect that interaction with information held in an account you have with them.
Advertising and audience-measurement technologies
If you consent, Meta Pixel may use cookies and similar technologies to measure advertising results, understand website actions and support the creation or delivery of advertising audiences. These technologies are non-essential and should not be activated unless you have chosen to accept them.
Managing your choices
You can accept, decline or manage non-essential cookies and similar technologies through the website’s cookie banner or cookie-preferences control. You can also restrict cookies in your browser, although some website features may not work as intended.
You may withdraw consent at any time by reopening the cookie-preferences control and changing your selection. Withdrawing consent does not affect processing that took place before it was withdrawn.
Further provider information:
Squarespace cookies:
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
Google Privacy Policy:
https://policies.google.com/privacy
Weglot Privacy Policy:
https://www.weglot.com/privacy
YouTube Privacy Policy:
https://policies.google.com/privacy
Spotify Privacy Policy:
https://www.spotify.com/legal/privacy-policy/
Meta Privacy Policy:
https://www.facebook.com/privacy/policy/
Meta Cookie Policy:
https://www.facebook.com/privacy/policies/cookies/
7. Who receives your information
We disclose personal information only where reasonably necessary for the purposes described in this policy. Recipients may include:
• Squarespace, for website hosting, forms, security, analytics and Squarespace Email Campaigns;
• Google, where reCAPTCHA or YouTube content is used;
• Weglot, for website translation and language delivery;
• Spotify, where Spotify content is embedded;
• BAY CUSTOM STUDIOS LIMITED, for receiving payments and maintaining relevant payment, accounting and refund-settlement records;
• Payhip, for checkout, digital delivery, order administration and customer access;
• Stripe and/or PayPal, depending on the payment method selected;
• Meta, for advertising measurement and audience services, if you consent;
• the email service used for contact@bowmanjack.com, to receive and store correspondence;
• professional advisers, accountants, insurers or tax authorities where necessary;
• technical service providers used to operate or secure the business; and
• public authorities where disclosure is required by law.
We do not sell personal information.
8. International processing
Some service providers may process personal information in countries outside the United Kingdom or European Economic Area.
Where applicable, we rely on a transfer mechanism or safeguard recognised by the relevant data protection law, such as an adequacy regulation or decision, a recognised data-transfer framework or approved contractual clauses. Further information may be available in the relevant provider’s privacy policy.
9. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, licensing or dispute-resolution requirements.
Our intended retention periods are:
• general enquiries that do not become projects: up to two years after the last meaningful contact;
• client, contract and completed-project records: normally up to six years after the relationship or project ends, unless a longer period is required;
• purchase, invoice, licence and tax records: normally up to six years, or up to ten years where a longer period is required for an applicable tax or digital-sales obligation;
• mailing-list information: until you unsubscribe or the list is closed, with a minimal suppression record retained where needed to respect an unsubscribe request;
• support and complaint correspondence: for the period reasonably needed to resolve the matter and retain an appropriate transaction or compliance record; and
• cookie, analytics and advertising information: according to the relevant cookie duration, provider setting and your consent choice.
Where information is no longer required, it will be deleted, anonymised or securely retained only where the law permits or requires.
10. Your data protection rights
Depending on your location, the lawful basis and the circumstances, you may have rights to:
• ask for access to your personal information;
• ask for inaccurate information to be corrected;
• ask for information to be erased;
• ask for processing to be restricted;
• object to certain processing;
• receive certain information in a portable format;
• withdraw consent at any time where processing relies on consent; and
• complain to us and to a data protection authority.
These rights are not absolute and may not apply in every situation. To make a request, email contact@bowmanjack.com. We may need reasonable information to confirm your identity and locate the relevant records.
You have the right to object at any time to the use of your personal information for direct marketing.
11. Data protection complaints
If you believe that your personal information has not been handled in accordance with data protection law, you can make a complaint by emailing:
Please use the subject line:
Data protection complaint
Please explain the issue and include the information reasonably needed to identify the relevant interaction or records.
We will acknowledge a data protection complaint within 30 days, take appropriate steps to investigate it, keep you informed where appropriate and communicate the outcome without undue delay.
You may also complain to the Information Commissioner’s Office, the United Kingdom’s data protection authority, or to the data protection authority that applies where you live, work or believe an infringement occurred.
Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
12. Security
We take reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of transmitting or storing information online can be guaranteed to be completely secure.
13. Children
The website and digital-product shop are not directed at children under 16, and we do not knowingly collect personal information from children through them. If you believe that a child has supplied personal information, please contact us.
14. Third-party websites and services
The website may link to Payhip, payment providers, social platforms, media services and other third-party websites. Those organisations are responsible for their own privacy practices. Please review their policies before providing personal information to them.
15. Changes to this policy
We may update this policy when the website, services, providers or legal requirements change. The date at the top of the page will show when it was last updated. Material changes may also be highlighted on the website where appropriate.
16. Contact
Questions, rights requests or complaints concerning this policy can be sent to:
Jack Bowman
c/o BAY CUSTOM STUDIOS LIMITED
23 Wood Lane
Wedges Mills
Cannock
Staffordshire
WS11 1SZ
United Kingdom
BAY CUSTOM STUDIOS LIMITED company number: 16058699